Terms of Enrollment & Cancellation Policy

    General Policy

    For all Lighthouse programs, excepting Lit Fest and retreats, the following refund schedule applies*:

    • More than three weeks before start date: A cancellation fee of 10% of the total workshop cost applies to refunds, credits, or switches.
    • Less than three weeks before start date: 25% cancellation fee applies to refunds, credits, or switches. 
    • Four business days before the start of class: No refund, credit, or course switches are available.

    Unless otherwise requested, all cancellations result in a course credit, usable within one year. Please check your order details in your email confirmation. If you notice any errors (such as a duplicate item purchase, scheduling conflict, incorrect day/time, etc.) please contact staff at [email protected] within 2 business days from your date of purchase to avoid cancellation fees.

    All deposits and payments made are nontransferable. Lighthouse cannot provide refunds, transfer payments, or offer makeup sessions for classes a student might miss, for any reason. All memberships, event tickets and special events, and festival pass purchases are non-refundable and non-transferable. (For all retreats, please see retreat brochure for cancellation policies.) If Lighthouse has to cancel a class, you will receive a full refund or credit. Please note that credits expire one year after they are issued.

    Lit Fest Advanced Workshops

    We're currently updating our Lit Fest cancellation policy for 2027. Check back later for updates!

    Lit Fest

    We're currently updating our Lit Fest cancellation policy for 2027. Check back later for updates!

    Grand Lake Retreat

    If you need to cancel your Grand Lake reservation for any reason, the following applies:

    • $100 cancellation fee for cancellations before May 9.
    • After May 9, we are unable to refund the cost of room and board, and a $200 cancellation fee applies.
    • After June 9, we are unable to provide any refund or credit. At this point, you are able to donate your space to a writer who wouldn’t have otherwise been able to afford it, or seek a replacement.

     

    Rekindle Retreat

    A $500 non-refundable is due to reserve your space. The following cancelation schedule applies:

    • Before January 15, all but the $500 deposit is refundable.
    • Between January 15 and April 1, a 50% refund is available.
    • April 1 and after, no refund is available.