Terms of Enrollment & Cancellation Policy

    General Policy

    For all Lighthouse programs, excepting Lit Fest and retreats, the following refund schedule applies*:

    • More than three weeks before start date: A cancellation fee of 10% of the total workshop cost applies.
    • Less than three weeks before start date: 25% cancellation fee applies.
    • 48 hours or less before class start: No refund is available.

    All deposits and payments made are nontransferable. Lighthouse cannot provide refunds, transfer payments, or offer makeup sessions for classes a student might miss, for any reason. All tickets and special events purchases are non-refundable and non-transferable. (For all retreats, please see retreat brochure for cancellation policies.) If Lighthouse has to cancel a class, you will receive a full refund or credit. Please note that credits expire one year after they are issued.

    Lit Fest Advanced Workshops

    For advanced Lit Fest workshops, $200 of the total tuition acts as a non-refundable deposit. Of the remainder, any cancellation received more than one month before start date will receive a 50 percent refund. Less than one month before the start date, there is no refund available, and any balance due will still need to be paid in full. At that point, the instructor—and classmates—will have already read and prepared your submission.

    Lit Fest

    If you need to withdraw from a non-advanced workshop or craft seminar for any reason, the following refund schedule applies:

    • Before May 25: A cancellation fee of 10 percent of the total workshop cost applies.
    • After May 25: 35 percent cancellation fee applies.
    • 48 hours or less before the start of Lit Fest: No refund is available.

    Registration for craft seminars and intensives are nontransferable and purchases of festival passes, agent meetings, business panels, and salons are non-refundable and non-transferable.

    Grand Lake Retreat

    If you need to cancel your Grand Lake reservation for any reason, the following applies:

    • $50 cancellation fee if you cancel on or before June 1.
    • $200 cancellation fee for cancellations between June 1 and one month from the start of the retreat.
    • One month before the start of the retreat: full forfeit of room and board and a $200 cancellation fee.
    • No refunds available for any cancellations after July 1. All cancellations at this point are responsible for the full cost of workshops and room and board.

    If you need to cancel due to being ill with or exposed to COVID-19 after June 11, Shadowcliff is still charging for the room at this point, so that will unfortunately not be available for a refund. Tuition, however, can be credited back and used in a Lighthouse program within one year.



    Rekindle Retreat

    A $500 non-refundable is due to reserve your space. The following cancelation schedule applies:

    • Before January 15, all but the $500 deposit is refundable.
    • Between January 15 and April 1, a 50% refund is available.
    • April 1 and after, no refund is available.